Who to contact when?

I can't reach DenDen / have technical difficulties

Please contact Dennis (dennis@denden.co.uk) or Marc (marc@denden.co.uk)!

I am a copyright holder and found my work being posted without my consent! REMOVE IT!

Please email us with a link to the topic in question to wellsueyourass@denden.co.uk, emails to this address receive preffered treatment to ensure a speedy reaction. In urgent cases, scroll down to find our telephone number in our imprint!

I don't want to sue you, I just need help? Please?

For support on the forums, to report offensive posts and other things you'd like to be reviewed by a moderator, please make a topic about it in the Support-forum to ensure a speedy reply or contact one of the team members directly.

Imprint / Impressum

Verantwortlich im Sinne des Teledienstgesetz/Responsible in the sense of the german "Teledienstgesetz":

General Information

Who runs DenDen?

DenDen was started by Dennis, who shortly asked his friends Angie and Marc to join in running the place. In February 2006, Dee was added to the team of Admins because of her extraordinary contribution to the community at that time.

When / how did DenDen start?

DenDen started April 9th, 2002, when Dennis was unhappy with the way the dotmusic forums used to be run, and instead of moaning about it like the others, he found a forum-software he could run on his webspace and invited his friends over. Quickly, most of the users of the dotmusic Spice Girls-forum migrated to DenDen, and 6 years later we're looking at a forum with millions of posts by over 16000 members - sure didn't think it would last that long or become as big as it now is! ;) We had regular public votes for moderators ever since, because the random picking of moderators who ignored most of the users issues on dotmusic were the main reason, why Dennis was unsatisfied. After running DenDen for 6 years, we are facing similar problems because with thousands of posts a day and lots of different opinions of users, it's quite hard to make decisions that don't suck the air out of the forums and yet are fair, but we're constantly working on improving moderation and reflect on mistakes that we made!

Doesn't this cost a shitload?

Currently, we pay around 130 Euros a month for the servers DenDen runs on, paid for by the admins.

Can I vote an admin off the same way I vote for mods?

No. We as admins run this place. As you've read above, we cover the costs, we make sure things run nicely, we update it with new features, we make sure the mod-team doesn't fuck up etc. Dennis is legally responsible for the forums (as you might have seen, he has his full contact details in the imprint/contact-bit, as legally required), so it was also his decision who he wants to share this responsibility with, so as much as we like a democratic approach to things, this is where it ends! :)

You seem quite anal about some things like mp3s, but not about swearwords or insults - why?

One is legal necessity, the other is a matter of taste of how open the forums should be.
A forum owner is legally responsible for whatever gets posted on a forum from the moment they are (made) aware of it, or if they endorse a certain behaviour. So if a user posts an mp3 of the latest Robbie Williams-single, EMI could send their lawyers after Dennis, he would have to pay thousands in lawyer-fees and damages and sign a cease&desist-letter to never ever let this happen again, otherwise pay even higher damages. We don't want this to happen, so our stance on copyrighted material is kinda strict. There might be forums where this is not the case, but that's their risk - we surely don't want to take it. Everything else is subjective, and what might be offending to some can be perfectly fine to others, but since this is not american TV but an internet forum run from Germany, we don't see a problem with the words "fuck" and "cunt".

You mentioned cease&desist-letters - any negative experience you wanna share?

We regulary get the odd email from copyright-owners (thankfully not too often though!) asking us to remove their content from DenDen. Among these have been photo agencies, a chart-company, a magazine, a porn-actor, a music-survey-company, the Beckham-family and a few others. Of course, we do as they're told, because they're in the right, which is why it sometimes leads to "random" rules like "Don't post pictures of the kids of David & Victoria Beckham", we just had to promise to make sure it doesn't happen again, and they stop their lawyers from hunting after us.
If you are a copyright-owner or feel that your rights have been broken, please refer to the "Contact"-page linked from the top of the page for a full legal contact! General questions about DenDen, complaints about a user etc should be brought to the team!