Problems logging in? Help here!

[Dennis]

If you can't login, or if you get logged out immediately, the most likely cause for this is a bad cookie that might have been produced during recent changes we did. We apologize for the inconvenience this causes, but we wouldn't have thought it would lead to such big problems - unfortunately, we can't fix it on our end, so you'll have to delete some cookies so new correct ones can be created.

Step 1:
Click on THIS LINK, then log-in again. This might already do the trick for most users.

If it doesn't:
Go to your browser settings and find the cookie management. In Firefox, you find these unter Tools > Options > Privacy > Cookie settings, for other brothers check http://www.aboutcookies.org/Default.aspx?page=2

Delete all cookies that come from a DenDen-Domain (forums.denden.co.uk, aprilsfools.denden.co.uk, swingitshakeit.denden.co.uk, denden-forums.com, denden.co.uk)

Restart your computer, THEN log-in again.

If all of this didn't work, the last resort might be to delete ALL cookies on your browser, however this also affects all other websites you visit and you'll need to log into those again as well. Alternatively, using a different browser than usual to surf DenDen should work as well if you can absolutely not get rid of this problem in your favorite browser.

All other suggestions of how you got rid of the issue can be posted in this topic!

[desorden]

so the joke was on den den. who would have thought lol
thanks for posting that solution. seems to be working ok for me now ...

[Patrick]

I had problems with it, everytime I logged in and even clicked on ''keep me logged in'' it would log me out once I visited a new page.
The first option seems to work for now, but I also have these problems on eBay

[Jamie]

I'm so glad to be back finally!

[Dom]

I'm so glad to be back finally!

I've missed you, the Sugababes forum has been so quiet. !

[Jamie]

^ Haha, I've been reading everything still - it's probably a good job I couldn't reply though, gives me time not to be so rash with what I say.

[hawaiispice6880]

Thank you for this solution because it worked for me.

[charmedboy]

i did everything but everytime i come back to the forum i have to login again!!!! what do i have to do??? =(

[Flutey]

i did everything but everytime i come back to the forum i have to login again!!!! what do i have to do??? =(

I am assuming you haven't forgot to tick the "Keep me logged in" box, right? I've done that

[Andres]

Now I miss desorden