Getting my old account back

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melanieblover
Posts: 4
Joined: 07 May 2015, 06:02
Gender: Female

Getting my old account back

Postby melanieblover » 19 May 2015, 06:37

Hello I was on denden a few years ago as a teenager and lost all of my login information. The email I used was ballernat7@yahoo.com and I think my username was the same melanieblover...I had to make a new account because I don't have the information for that email anymore and was wondering if it is possible to get back my old account?

Please let me know. Thank you! :)
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Jay
Mod
Posts: 68102
Joined: 28 Jun 2004, 02:32
Gender: Male
Location: United Kingdom

Re: Getting my old account back

Postby Jay » 20 May 2015, 23:13

Your username was melanieb-for-ever :D You should be able to resend a password to your account by inputting that username + the email in the 'forgot my password' bit of the login screen.
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melanieblover
Posts: 4
Joined: 07 May 2015, 06:02
Gender: Female

Re: Getting my old account back

Postby melanieblover » 21 May 2015, 22:54

Oh thank you! The only problem is I don't know the information for the email it was under. Could the information be sent to my new email robnat7@yahoo.com instead of ballernat7@yahoo.com?
melanieblover
Posts: 4
Joined: 07 May 2015, 06:02
Gender: Female

Re: Getting my old account back

Postby melanieblover » 18 Jun 2015, 19:51

I just want my original account back. Is that possible? To retrieve my old account back melanieb-for-ever with my new email robnat7@yahoo.com and get rid of melanieblover account? I don't have the information for ballernat7@yahoo.com anymore it was overrun by spam and hackers.

Please let me know, I would greatly appreciate it:)
User avatar
Jay
Mod
Posts: 68102
Joined: 28 Jun 2004, 02:32
Gender: Male
Location: United Kingdom

Re: Getting my old account back

Postby Jay » 20 Jun 2015, 18:33

Sorry I hadn't noticed new replies in this section! I'll attend to this now. :)
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